Turn Risk Response Into a Compliance Asset
SurfaceScout captures every step of your risk response, from initial detection to field action, in a secure, fully traceable system. With automated logging, time-stamped updates, and exportable reports, you’ll always be ready for regulatory audits, internal reviews, or stakeholder reporting, with the proof to back it up.
Trusted by Leaders Worldwide
Prove What Happened.
Protect Your Operation.
When a regulator asks what happened, and when, your answer needs more than a verbal summary. Without centralized documentation, proving compliance becomes a scramble, and missed records can translate into serious consequences. SurfaceScout eliminates the chaos with built-in reporting and a full digital trail that stands up to audits, investigations, and internal reviews.
Disjointed Records Create Compliance Risk
Photos in emails, updates in spreadsheets, notes in PDF reports, fragmented documentation makes it nearly impossible to reconstruct timelines or prove who did what.
No Accountability, No Defensibility
When actions aren’t tied to individual users or locations, accountability breaks down. That means teams can’t demonstrate due diligence or back up critical decisions.
Audits Shouldn’t Derail Operations
Regulatory reviews and internal QA become fire drills when data isn’t centralized. SurfaceScout tracks every step automatically, so you’re always ready, without the scramble.
Missing Data = Missed Opportunities
Without a clear historical record, organizations lose out on learnings that could improve future workflows, budget planning, and stakeholder trust.
"LiveEO’s technology has the potential to drive down our SAIDI and SAIFI, reduce service restoration costs, and help us allocate resources more effectively during storm restoration efforts, making it an invaluable tool for improving our overall system reliability and customer satisfaction...”
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Full Traceability, From Detection to Documentation
SurfaceScout automatically records every action taken on each case, from field updates to mitigation decisions, in one centralized system. Whether you're preparing for an audit or reviewing internal performance, you’ll have defensible, time-stamped records at your fingertips
Every Step, Captured Automatically.
SurfaceScout logs all case activity, including comments, assignments, status changes, photos, and field notes, with time, user, and location metadata. No more scattered reports or gaps in documentation.
- Complete audit trail from detection to resolution
- Timestamped and user-specific logs for full accountability
- Supports internal QA, regulator inquiries, and legal reviews
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Prove Compliance in the Format You Need
Export case histories and inspection logs in CSV or GeoJSON to integrate directly into enterprise tools or submit to regulators. From visual overlays to data exports, SurfaceScout makes audit prep fast and frustration-free.
- Export-ready reports for audits and internal reviews
- Integrate logs with compliance and reporting systems
- Save hours of manual documentation and formatting
Know What Was Done, and Why
Each case includes a full record of decisions made, rationale noted, and actions completed. SurfaceScout gives teams the defensibility to back up every resolution with verifiable data.
- Review decision logic and action steps anytime
- Strengthen regulatory defensibility and operational transparency
- Avoid compliance gaps tied to incomplete records
Stay Audit-Ready, Without the Manual Work
See how SurfaceScout simplifies compliance with automated logging, exportable reports, and full traceability across your pipeline risk response. Be ready for any audit, anytime, with confidence.
What Defensible, Scalable Compliance Looks Like in Practice
From global energy leaders to regional operators, SurfaceScout is helping teams simplify audit prep, increase transparency, and meet regulatory demands with confidence. Explore how customers are transforming reporting from a manual burden into a strategic advantage.
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FAQs
This FAQ explains how our built-in audit features help you capture every action, prove compliance with ease, and eliminate the chaos of manual logs, scattered files, and last-minute audit scrambles.
Can SurfaceScout help during a regulatory audit?
Yes. All logs are exportable in standard formats like CSV or GeoJSON. This makes it easy to provide auditors with verifiable, traceable records of how and when issues were identified and resolved.
What does SurfaceScout track for audit purposes?
Every case and insight includes a full activity log, status changes, photo uploads, notes, assignments, and comments, all time-stamped and tied to specific users and locations.
How is accountability managed across teams?
Every user action, from creating a case to resolving it, is logged with timestamps and user ID. This creates full traceability across desktop and mobile, supporting both internal QA and external audits.
Can data be integrated into our internal reporting systems?
Absolutely. SurfaceScout supports data exports for integration into enterprise systems, streamlining documentation for compliance, performance reviews, or stakeholder updates.